The Norfolk County Sheriff’s Office serves the citizens of Norfolk County and the Commonwealth of Massachusetts by enhancing public safety through the operation of a safe, secure, and humane correctional facility that establishes structure and accountability for offenders and focuses on re-entry programs and community based programs that promote crime prevention, citizen awareness, education, youth development, elderly assistance and law enforcement support. These efforts are accomplished
by a highly trained and dedicated workforce and through collaborative agreements with public and private stakeholders.

We accomplish our mission by:

  1. Maintaining a safe, secure direct supervision correctional facility while upholding
    all national standards, laws, and judicial decisions


  2. Exploring innovative and cost effective community correction alternatives to incarceration that ensures the
    efficiency of the Sheriffs Office.


  3. Pursuing the fair and equitable treatment of inmates while respecting the rights and dignity of all persons.

  4. Creating a just and fair environment that encourages positive behavior from criminal offender.

  5. Promoting education, treatment and social responsibility in an effort to successfully integrate
    criminal offenders to society.

  6. Developing public safety initiatives, volunteer and support programs for the prevention of criminal
    activity and providing the community with the pertinent information
    .

  7. Seeking the highest level of professionalism, through support, motivation and training for all employees
    with accountability to the public we serve.

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DIRECT SUPERVISION

  1. EFFECTIVE CONTROL
    The managers must be in total control of the facility at all times. There cannot be areas under de facto
    control of offenders.

  2. EFFECTIVE SUPERVISION
    Staff must be in direct contact with offenders and rely heavily on personal interaction with offenders
    for supervision. Manageable staff-offender ratios arc critical for effective supervision.

  3. COMPETENT STAFF
    Recruitment, training, and leadership by management are necessary for direct supervision to
    operate as intended.

  4. SAFETY OF STAFF AND OFFENDERS
    The basic mission of a jail is to keep offenders safe and secure and not expose staff to undue risk.

  5. MANAGEABLE AND COST EFFECTIVE OPERATIONS
    Running a less dangerous institution allows for more architectural options, at reduced cost, providing an
    incentive for offenders to maintain acceptable standards of behavior.

  6. EFFECTIVE COMMUNICATION
    Frequent communication between staff and offenders and among staff is critical.

  7. CLASSIFICATION AND ORIENTATION
    Offenders should be closely observed in the first 48 hours of confinement (when suicide risk is greatest) and oriented to the operation of the setting. A key to-being able to provide expectations of positive behavior is identifying and selecting out individuals who will not conform to behavior norms of the living unit.

  8. JUSTICE AND FARINESS
    Conditions of incarceration must respect inmates’ constitutional rights. Inmates must believe that they will be treated fairly and that there are administrative remedies for disputes.